How Do You Measure Gross National Happiness?

My son and I recently traveled to Thailand and Bhutan, a smallland-locked country ringed by the Himalayan Mountains with China to the north and India to the south. It was a wonderful mother-son adventure on many levels, including an eight-mile (and 1,400 stairs!) hike to Tiger's Nest, a Buddhist monastery carved into a sheer cliff side.

Leadership Lessons from the Garden

This past long weekend seemed like a great time to stop and smell the roses. Or, at least, to plant some new flowers in my garden. These are pink dahlias, some of my favorites. As I pruned and potted, I couldn't help but ponder literature's love of gardening (along with flowing rivers) as a metaphor for growth and change.

What's Your Emotional Assignment?

January is a great time to think about the changes you want to make - not just in your life - but in the world. The first step is to get very clear on the value you provide. Once you’re committed to functioning at the highest level of self and you’re crystal clear about your value proposition, you’re ready to embark on an undertaking without which your personal life would be incomplete and your professional life unfulfilled. You’ve discovered your Emotional Assignment.

Six Tips To Get More Satisfaction from Your Job

Despite difficult economic times, multiple projects and killer deadlines, it’s still possible to find greater satisfaction on the job.  It’s all in the attitude.  Here are some things you can do to lighten the load for yourself and others.

What Really Motivates Your Customer

Understanding what’s important to your customers - whether they are internal or external - and setting expectations accordingly is critical to creating a successful brand.  I’ll give you an example of how one company’s thoughtless handling of their brand turned off a potential customer right from the get-go.  

Why Confidence is King (or Queen)

I just turned in the manuscript for my new book, Capture the Mindshare and the Market Share Will Follow, which comes out next June.   I found the following research on confidence so intriguing, I wanted to share this excerpt with you now...

Risk. Reinvent. Repeat.

Summer is over. School and work are back in session. Maybe you've been slowing down or even gotten completely stuck.   Don't beat up on yourself, it’s all part of the human condition. The first step is to determine where you're stuck so you can begin getting unstuck.  Take a look at the list below and see if you can pinpoint your stuck spot.

Does Your Leadership Legacy Have a Long Tail?

I know it’s hard to think about such lofty concepts as legacy these days.  So many business fires need immediate putting out or preventing.  Add to that the unhappy job of disciplining or laying off your people, and sometimes it’s hard to stay passionate about your own work. Is it time to lift your eyes to a more inspiring horizon? 

Let Go and Lead!

I spent this past Memorial Day weekend in Boston visiting colleges withmy son, who’s a junior in high school. As he’s getting ready for college and my older son is graduating from college next year, I’m getting a huuuuge lesson in letting go. Letting Go has been a big theme in my coaching this past month, too. Not letting go of children - though that comes up occasionally - but letting go of control, specifically of your direct reports and team members.

Your Behaviors Are Your Brand

When I was growing up, most people had no clue who the big deal CEOs were in this country.  In some cases, it would have been a fair bet to assume that people didn’t even know who the CEO was of the company they worked for.  In those days (and it wasn’t that long ago), it didn’t really matter. No one talked about culture or corporate values then.  As for leadership style? Forget about it!  Today we know many CEOs like they’re superstars. 

Winners Often Quit

I don’t know. Have you ever considered, you know, giving up?That could be your best solution to that stuck space you’re in.  You’re not shocked, are you? It happens all the time.  Only most people don’t talk about it, because we’ve been raised from our earliest years to pick a goal and stick with it until we’ve got it nailed. Or until it nails us. Either way, it would be a shame to actually quit, right? Not really.